Terms of service

These Terms of Service govern your use of our website www.lalaon.com and the purchase of products from Lalaon. By accessing our website or placing an order, you agree to these terms.

 

General

We reserve the right to update or modify these terms at any time. Continued use of the website means you accept any changes.

 

Products and Availability

All products listed on our website are subject to availability. We make every effort to ensure product descriptions and images are accurate; however, slight variations may occur.

 

Pricing

All prices are displayed in GBP and include applicable taxes where required. We reserve the right to change prices at any time without prior notice.

 

Orders

Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order if necessary, including in cases of suspected fraud or pricing errors.

 

Shipping

Orders are processed within 1–4 business days and delivered within 4–10 business days. Estimated total delivery time is 5–14 business days.

 

Returns and Refunds

Customers may request a return within 30 days of delivery. Items must be unused and returned in their original condition. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

 

Payments

We accept secure payments via trusted payment providers. All transactions are encrypted to ensure your data is protected.

 

Limitation of Liability

LalaOn shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

 

Intellectual Property

All content on this website, including images, text, and branding, is the property of LalaOn and may not be used without permission.

 

Privacy

Your personal information is handled in accordance with our Privacy Policy.

 

Governing Law

These Terms are governed by the laws of the United Kingdom.

 

Contact Details

STORE NAME:
LalaOn

Address: 71-75 SheltonStreet, Covent Garden, London, WC2H9JQ

Email: contact@lalaon.com

Phone: +447988583198

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.