Privacy policy

This Privacy Policy explains how Lalaon (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.lalaon.com.

 

Information We Collect

When you place an order or interact with our website, we may collect personal information such as your name, billing and shipping address, email address, phone number, and payment details.

We may also collect certain technical information automatically, including your IP address, browser type, and how you interact with our website.

 

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent transactions

We do not sell or rent your personal information to third parties.

 

Sharing Your Information

We may share your data with trusted service providers who help us operate our business, such as payment processors, shipping providers, and website hosting services. These partners only use your information as necessary to perform their services.

 

Data Retention

We retain your personal information only for as long as necessary to fulfil your order and comply with legal obligations.

 

Your Rights

If you are located in the United Kingdom, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain processing activities

To exercise any of these rights, please contact us at contact@lalaon.com.

 

Security

We take appropriate technical and organisational measures to protect your personal data and ensure it is handled securely.

 

Cookies

Our website uses cookies to improve your browsing experience and to analyse website traffic. You can control or disable cookies through your browser settings.

 

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

 

Contact Details

STORE NAME:
LalaOn

Address: 71-75 SheltonStreet, Covent Garden, London, WC2H9JQ

Email: contact@lalaon.com

Phone: +447988583198

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.