Payment Policy

At LalaOn, we aim to make the checkout process simple, secure, and straightforward for every customer.

 

Accepted Payment Methods

Credit & Debit Cards

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Maestro.

Paying by card is quick and secure. To complete your order:

  • Select Credit/Debit Card at checkout
  • Enter your card details (card number, expiry date, and CVV)
  • Provide your billing information
  • Confirm your payment

Once your payment is approved, you will receive an order confirmation on-screen and via email.

 

Apple Pay & Google Pay

Customers using compatible Apple or Android devices can choose Apple Pay or Google Pay for a faster checkout experience.

To use these options:

  • Select Apple Pay or Google Pay at checkout
  • Confirm using Face ID, Touch ID, or your device passcode
  • Review and complete your order

You will be redirected back to our website once the payment is successful.

 

Shop Pay

Shop Pay allows you to complete your purchase quickly by securely saving your details for future orders.

  • Select Shop Pay at checkout
  • Log in to your Shop account
  • Confirm your payment

 

Currency & Pricing

All transactions on www.lalaon.com are processed in British Pounds (GBP).

  • Prices are displayed in GBP
  • Applicable taxes (including VAT, where required) are included where applicable

 

Payment Security

We take payment security seriously. All transactions are processed using secure SSL encryption to protect your personal and financial information.

  • We do not store full payment details
  • Payments are handled by trusted, certified providers
  • Our systems are regularly monitored to maintain security standards

 

Refunds & Payment Issues

For information about refunds or payment-related matters, please refer to our Returns & Refunds Policy or contact us at contact@lalaon.com.

Contact Details

STORE NAME:
LalaOn

Address: 71-75 SheltonStreet, Covent Garden, London, WC2H9JQ

Email: contact@lalaon.com

Phone: +447988583198

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.